Intelligent ACD (Automatic Call Distribution)

Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.



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Panasonic KX-NT400

Panasonic KX-NT400 Panasonic KX-NT400 was announced during the spring of this year and attracted great interest among experts and potential users. Excellent design and implementation of modern way of using a phone via a large touch screen - these are the benefits that can be identified at a glance. However, the main advantage is that the Panasonic KX-NT400 provides users with a huge number of services that were previously available only to the users of a PC.

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United States Euro Connect, INC.

EuroConnect, INC. is a relatively new company, although our staff has extended experience in the telecommunications field. We started our operations in 2005, offering customers an alternative to companies that don`t like to listen to their customers. We l

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