Intelligent ACD (Automatic Call Distribution)
The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.
Grandstream GXW 4104 is a VoIP gateway with 4 FXO ports, which offers small organizations, home users, remote offices and companies with distributed territorial system a high-performance solution with an excellent price/quality ratio for more efficient management of communication costs, while increasing the functionality of existing telephone systems of the organization. Grandstream GXW 4104 is a solution that can be easily integrated into the existing telephone system.
Nella Telecommunications Pty Ltd
Comvergence is a communication service provider delivering leading voice, data and converged solutions. Comvergence understands, that in order to operate a dynamic business one requires a strong technology partner that can deliver advanced solutions. We p
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