Intelligent ACD (Automatic Call Distribution)

Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.



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Jabra Speak 410

Jabra Speak 410 Jabra SPEAK 410 is designed for employees who have a need for frequent conference calls. With its compact design and the availability of travel case the device is convenient on the move, and the integrated cable allows a fast connection. Jabra SPEAK ™ 410 is the perfect solution for instant conferencing and better interaction between staff.

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Bangladesh Kabir Telecom

We are able to through btcl open CLI & IGW CLI. Our ASR 35-45% ACD 7+ of BTCL CLI and ASR 50% ACD 8+ of IGW CLI stable line. Payment- prepaid. The rate for BTCL CLI $0.02043 and IGW white CLI $0.02114 @BDT 70/minutes. Contact- Kabir, 01914956062

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