Intelligent ACD (Automatic Call Distribution)
The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.
VoIPBOX BRI is a high quality feature rich VoIP gateway, which can be integrated into your clients’ telephone environment without making any changes to existing hardware footprint. This is the ideal solution for small and medium businesses, looking for a transition to sustainable cost effective telephone infrastructures. This device can be configured with 1 or 2 BRIs as TE (Terminal Endpoints) and up to 4 BRIs as NT (Network Termination) devices, meaning that a single device is capable of providing up to 8 VoIP channels.
One Unified
One Unified specializes in consulting IP Telephone solutions for small and medium size businesses. For businesses on a tight budget but still want the all the bells and whistles, we recommend and use the Asterisk Telephone Solution. You can have the best
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