Intelligent ACD (Automatic Call Distribution)

Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.



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ORCA RDT-8v

ORCA RDT-8vORCA RDT-8v is a VoIP gateway with broadband access, which ensures the unified work between PSTN and IP network. This device allows its users who are broadband telephony subscribers to contact cell and landline telephone line subscribers internationally. While using the basic V5.2 interface connecting to PSTN, ORCA RDT-8v allows network operators delivering a broad range of various features keeping all existing management and billing systems. The device has top levels of reliability and scalability for cable VoIP that allows broadband network operators to efficiently maintain and built their networks.

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United Kingdom Global Com International Limited (Gcom)

GCOM main focus is to provide distributors with a stable long term product. We have very strong presence in Latino markets and Asian market. Our prepaid calling card team is committed to offering quality phone cards seriously and have developed relationships with only premium telecommunication carriers who subscribe to the high standards set by our consumer base

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