Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

Providers in database: 6433

Fax to Fax

It is a method of communication based on text messaging between two fax machines, the first one calling to other one to send a fax, the recipient receives a text on A4 paper and after that communication process ends.

View more WIKI