Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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Hosted PBX

Hosted PBX it is when other company hosts a whole system for you .There is no more need for your business to host expensive hardware in your office.

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Telefonicaweb Nuovovoip

Now with "NuovoVoip" by TelefonicaWeb.net ,you can call with internet telephony rates from any landline or mobile, without having to use internet, 3 g, wifi, etc