Intelligent ACD (Automatic Call Distribution)
The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.
Portech MV-374 is a 4-channel VoIP-GSM gateway, which is responsible for converting GSM signal into VoIP (SIP) protocol. Used as a terminal server to route incoming calls from GSM network operators, VoIP communication, as well as a device for switching IP PBX, protocol-based SIP (RFC2543, RFC3261) with GSM. The device is compatible with IP PBX Asterisk, Elastix, Trixbox, Free PBX and registered on the SIP-server as a terminal device.
Broadvox Direct
Broadvox Direct is a division of Broadvox LLC, a telecommunications company specializing in providing VoIP telephone services nationwide.
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