Intelligent ACD (Automatic Call Distribution)
The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.
Konftel 300IP - connects to VoIP-lines via SIP protocol. This phone is equipped with advanced features that allow making more efficient conference calls. For example, you can record and store records of meetings using the memory of SD card.
Gridare.com
Gridare.com provides businesses with hosted PBX solutions complete with time based routing, flexible call rules and competitive call rates. We also offer cost effective 1300 and 1800 numbers.
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