Intelligent ACD (Automatic Call Distribution)
The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.
If you will connect two high functional ChatAttach160 speakerphones, you will get a convenient loudspeaker communications system for Skype perfectly suitable for large offices. Speakerphone is connected to a personal desktop computer or a notebook through universal USB port.
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