Intelligent ACD (Automatic Call Distribution)
The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.
E1 Bulk Wholeseller – a company, which sells E1 digital transmitting products in large
quantities. Some companies after selling their E1 products provide complete technical
maintenance and support.
Grupo Mundial de Telecomunicaciones
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