Intelligent ACD (Automatic Call Distribution)
The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.
Skype differs from other VoIP-systems by several factors:
Skype is very popular. During the first week in August of 2003, more than 60 thousand people downloaded the Skype-client. Today, Skype is available for the following operating systems: MS Windows, MacOS, IoS, PocketPC, Android and Linux.
Pic Tel Videophones
Whatever your telephony needs, Pic-tel can provide a cost effective and imaginative answer. We have landline videophones for the home or office that are simple to set up, simple to use and which work all over the world; broadband videophones which work ov
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