Intelligent ACD (Automatic Call Distribution)
The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.
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It is one of he most desired and mighty powerful new entry level IP phones of the BudgeTone series.
Fixed Telecoms & Electronics
FTE is a telephony company with an eye on the future. It is obvious to every observer the revolutionary advances going on in the telecommunication market, the impact of these changes effects every type of business, institutes and even the public, the der
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