Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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Echo cancellation module VPMADT032

VPMADT032 echo cancellation module is meant to be used with the Digium IP telephony boards; it provides echo cancellation for configurable long "tail" of up to 128 ms (1024 samples) simultaneously for all ports of the board. All IP-PBX Asterisk servers, connected to the telephone network (PSTN) have one common problem, which is "hybrid echo" - echo obtained due to the difference in the load-wire and four-wire telephone circuits. Echo appears as a distorted reflection and a detainee of the caller's voice, who is subscribed to IP-PBX Asterisk while talking to PSTN subscribers.

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Rendez Limited

Rendez Ltd delivers and supports IP based phone systems exclusively to business customers. We provide SIP Trunks as well as traditional PSTN call traffic and are able to offer these services nationwide.