Intelligent ACD (Automatic Call Distribution)

Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.



Providers in database: 6433
Register VoIP Provider

Polycom HDX4500

Polycom HDX4500Polycom HDX4500 is a universal personal telepresence system that allows you use the latest UltimateHD technology in your existing environment of unified communications. The HDX 4500 system is made in a new form-factor, equipped with 24-inch display, 1080p camera and powerful speakers; it easy transforms any desktop computer into a multimedia communications center.

View more WIKI
Bangladesh REVE Systems

REVE Systems is a privately held company registered in Bangladesh. It takes IP based communication as the core segment for its working area since the beginning. Being very much focused on IP based communication; REVE Systems knows the requirements of its

Read more