Intelligent ACD (Automatic Call Distribution)

Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.



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Konftel 300IP

Konftel 300IPKonftel 300IP - connects to VoIP-lines via SIP protocol. This phone is equipped with advanced features that allow making more efficient conference calls. For example, you can record and store records of meetings using the memory of SD card.

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United Kingdom Elmer Sinaza, sp z o.o.

Elmer Sinaza is a provider of TDM and VoIP phone calls. Using most recent technologies and extensive relations, Elmer Sinaza permits to cut the costs of phone calls considerably.

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