Intelligent ACD (Automatic Call Distribution)
The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.
Plantronics Calisto P835M is USB speakerphone optimized for work with Microsoft Office Communicator and Microsoft Lync. Calisto P835M is the first speaker in UC product family line, which unifies the possibility of simple call management and simultaneous work with cell phone, computer and analog telephone line.
Danec Data Network Center
A huge range of telecommunication solutions starting with the standard minute based rates and FREE worldwide VoIP telephony up to flat calling rates for different countries and destinations with your own inbound DID from more than 34 countries. For busine
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