Intelligent ACD (Automatic Call Distribution)
The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.
Teles. VoIPBOX GSM 4FX – is a unified wireless VoIP gateway perfectly suited for corporate users looking for a solution allowing unifying cellular networks GSM(GPRS) or CDMA, VoIP channels and analog phone lines into a single communication system in an enterprise. This device will help to solve several communication tasks at once with help of a single device, requiring a lot less financial expenditures than on any other similar hardware. The user of this hardware will have an additional advantage due to unified control system of the device. TELES.iGate converts all calls from landlines into a GSM or CDMA network, additionally all call can be converted into an IP network via more favorable route.
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GFTalk provides competitive carrier grade Call Termination and Virtual Numbers (DIDS) for small and large Businesses.
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