Intelligent ACD (Automatic Call Distribution)

Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.



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Netgear ProSafe GS510TP

Netgear ProSafe GS510TPNetgear ProSafe GS510TP is a compact solution for those situations that require low port density for a particular segment or expansion. It is equipped with eight gigabit copper ports with PoE support for connection of PoE end devices and two additional Gigabit Fiber ports allocated for uplink to a greater distance.

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India Cyberfone

Cyberfone providing high quality India route directly interconnected with termination. So we can assure high ACD and ASR.We offering best rate with top quality.

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