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Intelligent ACD (Automatic Call Distribution)

Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.



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Grandstream BT 200

Grandstream BT 200 It is one of he most desired and mighty powerful new entry level IP phones of the BudgeTone series.

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United States Invoip hosted voice

Invoip is all about helping small to medium sized businesses grow through state-of-the-art communication technology. Invoip is a company with proven products and services that leverage cutting-edge communication technology, which businesses today need in

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