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Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
The function dials a list of telephone numbers and connects the answered calls with those who make calls, in most cases – agents. “Predictive Dialer” uses statistic algorithms in order to minimize time agents spent not by the phone.
Florida Multimedia Services, Inc
Florida Multi-Media is superior in high-speed Internet services for apartments, student housing, and community housing. Our experience in dealing with high volumes of internet activity has assisted us in learning and implementing the correct technology to
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