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Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
Some telephones, depending on the brand and model, have the intercom function, which allows to begin communication by sending the signal. When the signal comes, the telephone set rings a signal different from the standard ring tone call. After that the telephone temporarily switches off from the telephone line and works as an intercom.
Voxbone
Voxbone is the market leader in worldwide geographical, toll-free and iNum® telephone numbers, delivering high-quality inbound voice and fax communications from more than 50 countries. The company is the only operator of its kind with self-owned licenses
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