Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
Vitel Global specializes in leveraging the power of integrated communication systems. Our solutions are designed to increase productivity and profitability by implementing the latest voice and data network, Internet and intranet technologies.
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