Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
Crystalvoice is a leading Voice over Internet Protocol (VoIP) provider and system Integrator. It is dedicated to delivering customer management and billing solutions for individuals, entrepreneurs, carriers, VoIP calling card operators and corporate compa
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