Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
Concent Telecom is an international telecommunication company founded in 2001 by industry professionals with the backing of private investment group. Concent runs its own traffic exchange and retail operations and owns several VoIP networks.
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