Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
We provide Voice minutes, voice minutes with bandwidth with end-to-end solutions for inbound and outbound contact centers / call centers. We design Asterisks based PBX system, automatic call distribution (Dialer) and IP based global telephone system.
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