Hunt Group Support
Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
A feature allowing sending calls to queues or extensions based on set criteria. In example, a skill based routing where calls are directed to an agent or person, who has the most appropriate skill set in order to address the problem.
Neela Infotech
Taqui Networks is a Bangladesh Based family owned company started trading in the 1999 as a Voice Over Internet Protocol (VoIP) Whole Sale Termination Provider by Mr Kazi Jalal Uddin Ahmed who is also the Founder and CEO of the Neela Info-tech Company. Fe
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