Hunt Group Support
Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
Session Initiation Protocol (SIP) is a text-based standard put in place by the Internet Engineering Task Force (IETF) and is the primary protocol for Voice over Internet Protocol services. SIP is similar to a MGCP in that it's a signaling protocol that can create, maintain and terminate sessions in IP-based networks. These sessions include multimedia conferencing and two-way phone calls. SIP protocol can run on User Datagram Protocol (UDP), Stream Control Transmission Protocol (SCTP) and Transmission Control Protocol (TCP) because it was created to function independently from the underlying Transport Layer as an Application Layer.
Citel Technologies Inc.
Citel''s Portico TVA enables organizations to deliver high-value Voice over IP features and applications to digital and analog PBX telephones already working and in place over existing infrastructure. Enterprises avoid the need for expensive network asses
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