Hunt Group Support

Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.

Providers in database: 6433

Multiple Queue Priority Routing

This service gives an opportunity to configure priorities for several queues and different traffic classes at once, by indicating different levels of the priority for every traffic class in one type of service. It is also possible to customize several service types in the router.

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NGTEC

History of NGTEC Corporation goes back to 1993 and closely connected with foundation of the Newcom Group (www.newcom.mn), a first company to provide telecom solutions and system integrations which then has grown into today