Hunt Group Support
Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
The function dials a list of telephone numbers and connects the answered calls with those who make calls, in most cases – agents. “Predictive Dialer” uses statistic algorithms in order to minimize time agents spent not by the phone.
12Connect BV
In today’s society everything revolves around information and communication. You, as a company react accordingly with your clientele. ICT or Telecom providers play an important role in society and the VoIP manner of communication is just as important no
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