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Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
Mediatrix 500 eSBC is a VoIP gateway for small and medium businesses. They ensure secure and reliable data transfer between VoIP service provider and customer’s hardware. The devices of Mediatrix 500 of eSBC family help to simplify the deployments of SIP Trunk providing seamless integration with SIP Clients and iPBX without the need to make any configuration adjustments to customer’s devices.
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