Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
GTS provides next-generation communications solutions to enterprise customers ranging from Contact Centers and Business Process Outsourcing Centers to Service Providers. We have been committed to offering a competitive alternative in the world marketplac
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