Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
Voice Over IP (VOIP) communications have became the major trend in international calling. As the IP communication is done over internet, good internet connectivity with high bandwidth is required to ensure good quality of service. This is where our Optima
Read more