Hunt Group Support
Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
Cisco 7921G is a wireless IP phone bases on the Wi-Fi (ETSI; CCM/CCME UL Reqd;Battery/PS Not Included) data transfer technology.
Citel Technologies Inc.
Call recording is a standard industry practice to enable quality service, training, security, transaction verification, and emergency services applications.
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