Hunt Group Support

Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.

Providers in database: 6433

Plantronics Savi W720

Plantronics Savi W720 headset is a versatile solution to connect simultaneously to three different devices - PC, mobile and desk phone. With just a single click of a button, the user can select the line, through which to speak, when at the same time optimization with Unified Communications (UC) automatically updates status in the softphone, allowing colleagues to see if the user is busy, no matter what line they chose.

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