Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
DirekTel is a VoIP service and telephony consulting company providing a wide range of telecommunication solutions for small and medium businesses alike. Our mission is to provide companies with high quality, fully managed telecommunication services at red
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