Hunt Group Support
Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
Call
Origination is the collecting of the call started by a calling party on a PSTN,
and handing off the call to a VoIP endpoint or to other exchange phone company
for completion to a called party
Call
Termination is a handing off or routing of calls from one Telephone Company to
another.
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