Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
Written by Administrator
Tuesday, 05 May 2012 16:53
Last Updated on Tuesday, 05 May 2012 17:18
Carrier Voice (UK) global presence comprises a network of 7offices in 19 countries across the Asia Pacific, Middle East, Europe and USA. Each global office