Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
Epana was founded in October 2000 with an eye towards providing customer satisfaction and consumer value in the delivery of quality products and services.Since its inception, Epana has been committed to providing end-users with a product and service that
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