Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
Core Features of AoneVoice SoftSwitch:
* Quickest Call Connectivity
* Codec Transcoding
* Custom Web Interface
* Balance and Remaining Minutes IVR
* Refill History
* Unique Routing settings.
* Unlimited Reseller Levels
* Option for billed/free i