Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
Comvergence is a communication service provider delivering leading voice, data and converged solutions. Comvergence understands, that in order to operate a dynamic business one requires a strong technology partner that can deliver advanced solutions. We p
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