Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
Jivetel, established in June 2005 is a fast paced, highly dedicated communications player. Jivetel is a division of GlobeCom International, a global leader in wireless and voice over ip telephony.
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