Hunt Group Support
Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
Cisco 6921 is inexpensive business class IP phone model supporting video connection (Cisco UC Phone 6921, Standard Handset).
Cisco 6921 IP phone supports up to 2 lines has full-duplex loudspeaker, supports call holding on each line, hold, transfer, conference keys, tricolor indication of line condition, functional keys for simplified use of IP phone functions.
Lyrix Inc
As a speech company in SAAS for 15 years, Lyrix has refined the sharing of speech servers for service customers. Lyrix developed middleware logic (US patent), monitoring software, and a Day2 service methodology that delivers accuracy rates beyond any spee
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