Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
Westbay Engineers Ltd. was established in 1989 as a telecommunications consulting company. In 1996, we launched a number of telecommunications analytical software products, and currently boast thousands of customers in 90 countries across six continents.
Read more