Hunt Group Support
Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
During last several years the Softswitch technology has been actively discussed. New and traditional operators, including the operators of the IP telephony, test Softswitch systems, considering them from the point of view of wide use in communication networks and at the same time improving the technical background for the implementation of such systems.
Telecom Call Center
Telecom Call Center services are based on SIP platform for access and Class 4 Switch for multiprotocol interconnections with all major fixed and mobile operators from Romania and worldwide.
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