Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
IPComm is a service provider bringing the best of breed IP telephony solutions to its customers. The company is dedicated to helping individuals and organizations alike in continually improving their ability to compete in the global marketplace.
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