Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
Active Communications is the result of individual efforts summed up only to be at your service. Starting with presentation catalogs, network and data base administration and up to the most advance philosophies of management, Active Communications resolves
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