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Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
A feature allowing sending calls to queues or extensions based on set criteria. In example, a skill based routing where calls are directed to an agent or person, who has the most appropriate skill set in order to address the problem.
Nuetel Telecom LLC
Nuetel Telecom is a Los Angeles based company that is a prominent wholesale VoIP service provider with over 15 years combined experience.. We strive to create maximum online brand awareness in the wholesale and retail segments. Our database contains ove
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