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Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
With the improvement of the quality of IP networks changes the work style, which now includes a more efficient use of communication tools such as video conferencing. In order to meet the needs of people taking a new style of work, Sony expands its line of IPELA video communications with personal videoconferencing system Sony PCS-TL33P.
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