Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
We aim at meeting the needs of our customers. With that goal in mind, we supply an integral Internet telephony network structure that provides support for continuously evolving market conditions as well as for the developing management per se.
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