Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
AVIS was founded by professionals from the Telecom & IT industry with the sole objective of providing Technology Consulting and end-to-end solutions to cater to the upcoming BPO sector. Our Portfolio encompasses Voice, E-mail & Chat Solutions for BPO & Se
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